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Client Case Study - PwC

PwC is a professional services firm that employs over 1,600 people throughout New Zealand. Through their integrated global network, they are dedicated to solving the complex problems businesses are facing in today’s changing marketplace.

Driven by the growing importance of being able to demonstrate strong Environmental, Social and Governance (ESG) practices as part of measuring an organisation’s overall performance, PwC investigated where they could make changes as part of their ESG framework.

One operational process of the business reviewed was the ownership of the devices used by staff, which was challenging to keep up to date and maintain a timely upgrade cycle. 

The Change

After reviewing their device ownership model, they discovered that leasing versus outright ownership could be beneficial and efficient. Leasing could also help support sustainability by reducing the number of unwanted, out of date devices that ended up in land fill and improve data security, all aligning with PwC’s commitment to embedding ESG across its business.

Quadrent was selected as their supplier for their computer equipment.

The Outcome

PwC now maintains a rolling refresh of its technology, with computer tools readily available to all staff, updated on an agreed cycle with minimal disruption. 

When devices are retired at the end of their lease, they are collected from PwC and data is securely erased before the devices are repurposed and given a second life within the circular economy of secondary markets. Devices that are no longer of use are recycled and e-wasted in accordance with the processes employed by Quadrent. 

Quadrent’s services have delivered benefits that have responded to our needs. Their focus on e-waste reduction, improved data security and a streamlined delivery model clearly aligns with our values and ESG journey. To have our technology contribute to our productivity and enable PwC to contribute to a secondary market use for our equipment is something that cannot be overlooked.

Rebecca Thomas, CIO

Leasing offers a simple solution that can help your business raise productivity and public image. With Quadrent, you can improve your ESG outputs by leveraging our sustainable lifecycle offerings. Get access to the latest technology, manage your leases sustainability and drive more responsible decision making.


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